I was skeptical about staying here based on several negative reviews I saw online but gave it a shot anyway; I am happy to report that our experience was very positive and can’t imagine how anyone could have been critical of the property or the personnel. I spoke directly to the GM when checking out and expressed my apprehension about staying there and got her side of the negative comments and her assurance that they do everything possible to resolve any issues immediately. One thing that really impressed me is the motels clearly stated policy about people trying to pass their pets off as service animals- good for them, too many people abuse motels/hotels and increase scrutiny for legitimate service animals. Beds were extremely comfortable, our room and the entire property was spotless, & the location (within walking distance of several restaurants) was perfect.
Debra
Μάιος 2023
Multiple easy access doors, location, price. Room was cute, efficient and had everything I needed. Breakfast was a nice bonus.
Brittney
Οκτώβριος 2024
Location was good off the highway and the staff was really friendly. Bedding was comfortable and the water pressure in the shower was good. Easy parking on-site.
Timothy
Αύγουστος 2024
Access to the property from the main thoroughfares was easy & convenient. The staff was friendly & accommodating.
Nadine
Ιανουάριος 2023
I was there to hike Starved Rock. The day staff was very friendly and accommodating.The price was right.
Elizabeth
Μάιος 2023
convenient, great value, clean, colorful and esthetically pleasing, has an elevator, with pleasant, helpful, courteous staff.
Merrill
Μάρτιος 2023
The girl at the front desk when I checked in was so nice and welcoming! We started at Starved Rock State Park & the hotel was easy to find from there & relatively close, only 10-15 min drive. The bed was comfortable.
Carol
Νοέμβριος 2022
I liked the location. next to food, shopping and not right off road but set back just a little. decent parking lot and wide spaces. the Bi-level was nice so that I only had like 7 steps to climb and didn’t have to take elevator which I don’t like to be in. Bed was very clean and comfortable no dips or wear. not crowded but plenty of space for items and seating. Furniture not overly stained or nasty. Bathroom clean and well stocked with towels/washcloths that were also not stained.
Angela
Μάιος 2022
The front desk person, Reid, was very nice and gave us the information about breakfast and whatnot. I did like that everything was clean and that breakfast had a wide verity offered to you.
Katrina
Οκτώβριος 2022
The location of the hotel was perfect for us as we were visiting family in Ottawa.
Robilee
Σεπτέμβριος 2022